Help Center

We ship your orders from various international warehouses (US, Canada, China and Singapore). Our inventory is distributed over multiple fulfilment centers around the world  in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchase within 8 weeks, please contact us to look into your shipment. 

Yes, we FREE ship to most countries worldwide.

Please allow 2-5 business days for processing your order. After which, your order will be ready to ship out. It usually takes only 10-20 business days for shipping to the US and 20-49 business days for international shipping, depending on your location.

We will send you a tracking number when your order ships.

To track your order please go to: www.ordertracker.com an enter the tracking number provided to you.

Please note that the tracking information will be displayed after 5-10 days after being updated.

Therefore, if you can't find tracking information about your package, please try in 1-3 days later.